The Tradewind

Not sure about size?

RING SIZING

Not sure about sizing? We're here to help

Measure your ring size at home and follow our handy conversion chart below. For Australian customers grab yourself one of our Free Ring Sizers, for all international customers use this easy 3 step guide to measure your finger at home.

Don't stress if it's not quite the fit you're after! We offer a 30-day return and exchange policy on all purchases. Check out our returns guide here.

How it works

Got questions? Our Made-to-Order FAQ covers everything you need to know about production times, shipping, and returns.

For our artisans in Indonesia, jewellery is more than metal—it’s craft, ritual, and story.

Handcrafted in 3-4 weeks, with an additional week for delivery. Engraving adds 2 extra days. Enjoy the benefits of intentional craftsmanship—no mass production, only quality and exclusivity.

As each piece is unique, returns are eligible for store credit only, excluding earrings, studs, sleepers, and engraved pieces. If you’ve made a mistake with your order, please contact customer support within 24 hours of purchasing so we can assist with any changes. If we’re not notified within this timeframe, you’ll need to wait until your order is received to arrange any adjustments.

Unsure about sizing or design? Explore our detailed sizing guide and reach out for personalised support.

Need it fast? Ready-to-Wear pieces ship same day if ordered before 11 AM AEST (Tue-Fri).

For more details, visit our FAQs or email support@merchantsofthesun.com.au.

Shipping information

Merchants ships to almost any address worldwide, and we offer complimentary shipping on all Australian orders over $200 AUD, all New Zealand orders over $300 NZD, all US orders over $50 USD, all UK orders over $50 GBP.

Dispatching

Each Made-to-Order piece can take between -5 weeks to be carefully crafted just for you, followed by 1 week for travel to our warehouse in Burleigh. Once received, your order will be dispatched promptly. If you’ve chosen to add an engraving, please allow up to 2 additional days for this process, as all engravings are batched and completed with precision. Thank you for your patience as we create something truly special for you.

View more information here.

RETURNS

Because each item is crafted specifically for you, Made-to-Order pieces are only available for store credit this does not include the purchases of earrings, studs, sleepers or engraved pieces.

To ensure your satisfaction, our team is here to help with any sizing or design questions before you place your order.

We also offer a detailed sizing guide and personalised assisstance to help you choose the perfect fit.

For information please contact support@merchantsofthesun.com.au for all enquiries.