Our Made-to-Order pieces are crafted specifically for you, ensuring every item embodies the timeless artistry and sustainability that define Merchants of the Sun. This personalised approach minimises waste and champions mindful consumption.

Our Made-to-Order offerings are available in two-week cycles. For example, if sales open on the 8th of January and close on the 22nd of January, orders will begin crafting after the cycle ends. Your bespoke piece will then be dispatched approximately 4-6 weeks after the close of the sales period. This schedule allows us to maintain our commitment to exceptional quality and craftsmanship.

Made-to-Order items are uniquely created for you and, as such, are not eligible for returns. We encourage you to reach out to us before purchase if you have any questions to ensure the piece is perfect for your needs.

We embrace individuality and encourage you to inquire about customisation options. Please get in touch with us before placing your order to discuss any specific requirements.

While we always strive to meet your timelines, our Made-to-Order process ensures exceptional quality. If you have a specific deadline, let us know, and we’ll do our best to accommodate your needs without compromising craftsmanship.