Contact information
Merchants of the Sun is a trading name of Artifacts of Merchants LLC, a limited liability company registered in the State of Wyoming, United States, which owns and operates the Merchants of the Sun brand and this website. Sales through this store are made under licence by MB Licensing Pty Ltd (ABN 54 694 091 908), an Australian company, which fulfils orders from our Byron Bay warehouse.
Email: support@merchantsofthesun.com.au
Business address: Artifacts of Merchants LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States
This is our registered business address and is for correspondence only. Please do not send returns, repairs or any parcels here — they cannot be received or processed at this address.
Fulfilment warehouse: 4/4 Banksia Drive, Byron Bay NSW 2481, Australia
Orders are dispatched from here. Not open to the public and not a returns address.
Returns address: Suite 458, 30 Byron Street, Bangalow NSW 2479, Australia
Please start your return through our returns portal before sending anything back — the portal confirms the correct address and gives you a label. Returns sent anywhere else can’t be processed.
Email is the fastest way to reach us and we reply within 24 hours, Monday to Friday.