OUR PRODUCT JOURNEY
At Merchants of the Sun, we’ve always been committed to ethically sourcing and carefully selecting the materials that go into every piece of jewellery we create. From day one, we’ve used 100% recycled .925 sterling silver, sourced entirely from industrial offcuts and waste. This means that every silver piece we craft is made from recycled materials, ensuring a sustainable lifecycle from start to finish.
When it comes to gold, we’re actively reviewing our refinery processes to meet the highest ethical and environmental standards. While our gold isn’t 100% recycled, it is responsibly sourced through a supplier certified by Climate Active Australia. We are working towards full transparency by meticulously mapping our gold supply chain, so you can trust the integrity behind every piece.
If you’d like to explore more about our materials and sustainability practices, check it out here.
We take pride in our Climate Active certified manufacturing facility in Indonesia, where our products are crafted with care, adhering to ethical standards, including modern slavery agreements. We are continuously working to improve the standard of ethical production across our supply chain.
Our operations are proudly 100% carbon neutral, meaning every purchase you make with us contributes to a greener future. We also extend this commitment to sustainability through our delivery and returns processes. By offsetting the carbon emissions from freight, we ensure every aspect of your purchase aligns with our values. Plus, we prioritise eco-friendly packaging, so our commitment to sustainability doesn’t end when the product reaches your doorstep.
In our warehouse, our dedicated team meticulously inspects every piece to ensure it meets our high-quality standards. From checking for faults to verifying sizing accuracy, we leave no stone unturned in our commitment to delivering the best. Your satisfaction and confidence in our jewellery are our highest priorities.
We’ve taken significant steps to reduce our carbon footprint by making our warehouse, head office, and production facilities carbon neutral through carbon offset purchases. We’re also committed to further reducing our environmental impact by transitioning to green energy and exploring the use of solar power in our production warehouse.
Our packaging is made from recycled and recyclable materials, shipped to us via sea freight to reduce emissions. Additionally, we offset the carbon footprint of our packaging operations by partnering with Rimba Raya Biodiversity for important conservation projects.
Since 2020, we’ve been offsetting the carbon emissions from all our deliveries and returns. However, we know that simply offsetting isn’t enough. That’s why we’re actively exploring more eco-friendly delivery options to further reduce our carbon footprint.
At Merchants of the Sun, we’re committed to reducing waste and promoting circularity through our Close the Loop program and archive sales. By melting down unused and broken pieces to create new collections, we’re moving towards a fully circular business model, giving new life to old jewellery and reducing waste.