shipping policy.

Dispatch & Delivery

All of our orders are dispatched worldwide from our warehouse in the Gold Coast, Queensland, Australia. We offer both domestic and international shipping as per the cost and time estimates below.

Orders will be shipped the same day if we receive them by 12pm, Monday - Friday, Brisbane time (AEST - no daylight saving). Order received after 12pm will be shipped the next business day. This means orders placed after 12pm Friday will be dispatched the following Monday morning.

After 12pm AEST orders will be shipped out the next working day. If purchased after 12pm Friday AEST, then orders will be dispatched Monday morning.

Merchants ships to almost any address worldwide, and we offer free express shipping on all Australian orders over $150 AUD and on International orders over $200 AUD.

Tracking details will be automatically provided via email when your items are dispatched. Please allow up to 24 hours for your tracking to register in the carrier's system. 

During sale periods, peak season and/or within a few days of a collection release, there may be slight delays in shipping. We will endeavour to get your order out to you as soon as possible and appreciate your patience during these times.

Please note that we are unable to ship to P.O Boxes outside of Australia.

Australian Orders.

FREE Express Shipping is offered for all orders over $150. All domestic orders are shipped via Australia Post, with an estimated delivery of 1-2 business days. Orders under the value of $150 will be charged standard shipping fees.

Orders under $150 can either choose AusPost Standard or Express shipping. Please refer to the table below formore details.

Worldwide Shipping.

We ship our products worldwide via AusPost and DHL.

International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Merchants of the Sun. If you would like to know more please contact your local government office or customs to obtain correct information.

FREE Express International Shipping is available on orders over $200AUD.

*Merchants Of The Sun ships to all destinations within Australia and most countries.  If your country isn't available please contact us. 

For information on delivery status, please contact the courier. Here are the appropriate couriers' websites - AU Post - or contact directly: 13 76 78 . DHL Express - or contact directly: 13 14 06

SHIPPING RATES

We have a few shipping options depending on where you are in the world. Please refer to the table below for shipping and arrival estimates.

Country Method Cost Delivery Time
Australia AusPost Express

Orders under $150 - $11.95

Orders over $150 - FREE Shipping

1-2 Business Days
Australia  AusPost Standard

Orders under $150 - $5.00

3-7 Business Days
New Zealand  DHL Express

Orders under $200AUD - $40

Orders over $200AUD - FREE Shipping

5-7 Business Days 
New Zealand AusPost Standard Orders under $200AUD - $20 7-14 Business Days
Rest of World DHL Express

Orders under $200AUD - $40

Orders over $200AUD - FREE Shipping

5-7 Business Days
Rest of World AusPost Standard Orders under $200AUD - $20 10-30 Business Days

All Pricing is displayed is AUD.

PLEASE NOTE: The above time-frames are estimates provided by our shipping providers. Sometimes delivery delays occur during transit