shipping policy.

NOTICE: We are currently experiencing shipping delays due to COVID border closures and restrictions. Please allow additional time for shipping.

Free Shipping.

Merchants ships to almost any address worldwide, and we offer free express shipping on all Australian orders over $150 AUD and on International orders over $200 AUD.

Order before 11am for Same Day Dispatch*, otherwise orders are dispatched within 1 business day. A delivery time of 1-5 business days is expected for Australian orders, and 4-10 business days for International orders.

Tracking details will be automatically provided via email when your items are dispatched however please allow up to 24 hours for your tracking number to register in the carrier's system.

During sale periods, peak season and/or within a few days of a collection release, there may be slight delays in shipping. We will endeavour to get your order out to you as soon as possible and appreciate your patience during these times.

Please note that we are unable to ship to PO boxes outside of Australia.

Australian Orders.

FREE Express Shipping - with all orders over $150. Delivers in 1-2 business days.

$5 Standard Domestic Shipping - on all orders within Australia (3-5 business days to metro/cities with Australia Post).

$11.95 Australia Post Express - free with all orders over $150. Delivers in 1-2 business days.

Please allow for delays and longer shipping times due to COVID-19 restrictions. *Order delivery times are provided as guidelines only. Regional and rural areas may add 1-3 additional days to delivery time frames. *Orders dispatched via standard shipping for rural based customers will be delivered within 7 - 10 business days. 

Worldwide Shipping.

FREE Express International - 5-7 business days. Only available on orders over $200aud (to selected countries).

$20 Standard International (AUD) - 10-30 business days. For an accurate time frame click here.

$40 DHL Express International Shipping (AUD) - 5-7 business days 

* Merchants Of The Sun ships to all destinations within Australia and most countries.  If your country isn't available please contact us. 

Standard International shipping

Your order will be dispatched via Australia Post. You'll be able to track your order through the tracking email you'll receive as well as via Australia Post website. Should you require a more specific ETA you can always contact your local shipping provider directly with the tracking number we provided you when dispatching your order. In the event of re-delivery or address changes, the customer must contact the courier directly.

Due to the current COVID-19 crisis we highly recommend you view the updated shipping times here before purchasing. As a result of COVID restrictions, standard international shipping through local postage networks is extremely unpredictable at this time. We suggest upgrading to express shipping if your order is of an urgent nature.

Express International Shipping

Your order will be dispatched via DHL Express. This is a signature on delivery service. For PO BOX addresses, the customer/receiver must contact the courier to request Authority To Leave (ATL), otherwise provide the courier with an alternative address. You'll be able to track your order through the tracking email you'll receive as well as via DHL Express' website. Should you require a more specific ETA you can always contact your local DHL directly with the tracking number we provided you when dispatching your order. In the event of re-delivery or address changes, the customer must contact the courier directly. 

* Please note: the recipient will be liable for any local duty, tax and/or other import costs on orders placed outside of Australia. Any potential fees are out of our control.

For information on delivery status, please contact the courier. Here are the appropriate couriers' websites - AU Post - or contact directly: 13 76 78 . DHL Express - or contact directly: 13 14 06