As the festive season draws near, we're committed to ensuring your orders are delivered right on time. To guarantee your gifts arrive before Christmas Day, please take note of our 2024 delivery cut-off dates listed below.

Australia Express Delivery - 20th December

Australia Standard Delivery
Remote - 9th December
Regional - 13th December
Metro - 18th December

International DHL Express - 19th December

Merchants of the Sun is not liable for any unforeseen delays which may occur.
Please keep in mind any personalisation takes 2-3 days to be prepared.

All of our orders are dispatched worldwide from our warehouse in the Gold Coast, Queensland, Australia. We offer both domestic and international shipping.

Orders will be shipped the same day if we receive them by 11am, Monday - Friday, Brisbane time (AEST - no daylight savings). Orders received after 11am will be shipped the next business day.

Merchants ships to almost any address worldwide, and we offer complimentary shipping on all Australian orders over $200 AUD, all New Zealand orders over $200 NZD, all US orders over $170 USD, all UK orders over $170 GBP and on International orders over $300 AUD.

Tracking details will be automatically provided via email when your items are dispatched. Please allow up to 24 hours for your tracking to register in the carrier's system. 

During sale periods, peak season and/or within a few days of a collection release, there may be slight delays in shipping. We will endeavour to get your order out to you as soon as possible and appreciate your patience during these times.

Please note that we are unable to ship to P.O Boxes outside of Australia.

Find our full shipping rates and FAQS here.

Complimentary Shipping to Australia is offered for all orders over $200 AUD. Orders under the value of $200 will be charged standard shipping fees.

Complimentary Shipping to New Zealand is offered for all orders over $200 NZD. Orders under the value of $200 will be charged standard shipping fees.

Complimentary Shipping to US is offered for all orders over $170 USD. Orders under the value of $170 will be charged standard shipping fees.

Complimentary Shipping to UK is offered for all orders over $170 GBP. Orders under the value of $170 will be charged standard shipping fees.

We ship our products worldwide via DHL EXPRESS.

International orders may also incur additional costs including import duties and taxes. Customs and import charges are to be paid by the customer and are not the responsibility of Merchants of the Sun. If you would like to know more please contact your local government office or customs to obtain correct information.

*Merchants Of The Sun ships to all destinations within Australia and most countries.  If your country isn't available please contact us. 

Good things take time, and we occasionally have items available that are made to order

We will provide you with a rough date for when we’ll ship your order, but these aren’t 100% guaranteed and delays may occur. Rest assured we will send off your purchase to you as soon as it has reached our studio, and you’ll receive a confirmation email with tracking information.

By purchasing a Pre-Order item, you agree to the following conditions:
Pre-Orders cannot be cancelled once purchased. Please wait to receive your item before arranging an exchange or refund, if necessary. If you are purchasing multiple items together with a Pre-Order piece, we will ship the other items first and your made to order or Pre-Order piece once we have received the item.

Merchants of the Sun is not liable for any unforeseen delays which may occur if you wish to Pre-Order an item.