AMAZING CUSTOMER SERVICE
I had purchased both the pendant and chain, however only the pendant had been sent to me. I then emailed the customer support, stressing it was important i received the chain for a Christmas gift. They responded to me in about 10 minutes letting me know they had shipped a chain to me immediately and apologized for the mix up. No questions asked. The chain arrived within a few days. Not only is the quality of their products top tier, but their customer service is as well. Thank you Merchants for being so responsive and efficient! I know my brother will love his gift.