Shipping Protection

SHIPPING

Merchants ships to almost any address worldwide, and we offer complimentary shipping on all Australian orders over $200 AUD, all New Zealand orders over $200 NZD, all US orders over $170 USD, all UK orders over $170 GBP and on International orders over $300 AUD.

View more information here.

RETURNS & CARE

We offer exchange's on all orders within 30 days of delivery. Items must be in original packaging and unworn condition. Please be careful when trying items not to damage the metal.

If the item being returned does not comply with the above standards, the customer will be contacted directly. Please note this does not include the purchases of earrings, studs, sleepers or engraved pieces.

For information on refunds please see the section below. Please contact support@merchantsofthesun.com.au for all enquiries. Full Returns Policy.

CHRISTMAS DELIVERY

As the festive season draws near, we're committed to ensuring your orders are delivered right on time. To guarantee your gifts arrive before Christmas Day, please take note of our 2024 delivery cut-off dates listed below.

Australia Express Delivery - 20th December
International DHL Express - 19th December

Australia Standard Delivery
Remote - 9th December
Regional - 13th December
Metro - 18th December

Merchants of the Sun pre-orders are not guaranteed Christmas delivery, nor are we liable for any unforeseen delays which may occur to any order.